Webhook URL

Two options exist for obtaining resolutions from the SparkAI service.

• Create the initial engagement request with a webhook URL. The SparkAI service will attempt to POST results to the provided URL on any change of engagement status.
• A user can poll the engagement API endpoint for status and resolution. This option is always available, even if a webhook URL option was provided.

The webhook URL should be:

• Well-formed
• Able to service HTTP POST requests
• Capable of accepting JSON content
• Able to respond with a 200 (OK) status code on receipt

SparkAI will attempt the URL 5 times, at 30 second intervals unless a successful request has been made.